Responsible Gaming
at 47bet — Play Within Your Limits

1 Our Commitment to Safe Play

At 47bet, responsible gaming is not a compliance checkbox — it is a core value that shapes every feature we build, every promotion we run, and every interaction we have with players across Bangladesh. We believe that betting and casino gaming should be a source of entertainment and excitement, not a cause of financial or emotional harm.

We recognise that the vast majority of our players — from Dhaka and Chittagong to Sylhet, Khulna, and Cox's Bazar — enjoy 47bet responsibly. They set their own budgets, play within their means, and treat a session of cricket betting or live casino as leisure, in the same way one might enjoy watching the Bangladesh Tigers in a T20 match. For these players, our tools simply add an extra layer of comfort and control.

However, 47bet also acknowledges that for a small number of people, gambling can become problematic. Problem gambling can affect relationships, finances, and mental health. It is our responsibility — and our genuine commitment — to provide every player with the tools, information, and support they need to stay in control, and to seek help quickly if things begin to feel out of hand.

The responsible gaming tools described on this page are available to every registered 47bet player at no cost. They can be activated at any time by contacting our support team at [email protected]. We will always process responsible gaming requests promptly — with zero judgement and full confidentiality.

2 Age Restriction — 18+ Only

47bet strictly enforces an 18+ age requirement across all services. No person under the age of 18 is permitted to register for an account, place bets, play casino games, or make any financial transaction on the 47bet Platform. This policy is non-negotiable and is applied uniformly regardless of the type of game, market, or promotion involved.

How We Verify Age

Every new player registering on 47bet is required to provide their date of birth during registration. Before a player can make their first withdrawal or access high-stakes betting markets, they are required to complete a full Know Your Customer (KYC) verification. This involves submitting a government-issued identity document — such as a Bangladesh National Identity Card (NID), passport, or driver's licence — that confirms both identity and date of birth.

Where our systems flag a potential age concern — for example, where a player's stated age is very close to the minimum threshold — we may request additional verification before allowing full account access. Accounts that cannot be verified as 18+ will be suspended and any funds returned.

Protecting Young People

If you are a parent or guardian and are concerned that a person under 18 in your household may be accessing gambling websites, we strongly recommend installing parental control software on shared devices. Widely-used parental control tools include those provided by your internet service provider and third-party software solutions that allow you to block gambling-related content at the network level.

If you believe a minor has created a 47bet account, please contact us immediately at [email protected]. We will investigate and take appropriate action without delay.

3 Deposit & Spending Limits

One of the most effective responsible gaming tools available on 47bet is the ability to set personalised deposit and spending limits. These limits give you direct control over how much money you put into your account over a defined time period, making it easier to stick to a budget and avoid spending more than you intend.

Types of Limits Available

• Daily Deposit Limit: The maximum total amount in BDT you can deposit into your 47bet account within any 24-hour period.
• Weekly Deposit Limit: The maximum total amount you can deposit across a rolling 7-day window.
• Monthly Deposit Limit: The maximum total amount you can deposit within a calendar month.
• Single Bet Limit: A cap on the maximum stake you can place on any single bet or game round.
• Loss Limit: A ceiling on the total amount you are prepared to lose within a given time period before your account is temporarily paused.
• Session Wager Limit: A maximum total wagering amount per active session, after which the system prompts you to take a break.

How to Set Limits

To set or adjust a deposit or spending limit on your 47bet account, contact our support team at [email protected] with the subject line "Responsible Gaming — Limit Request". Please specify the type of limit, the amount in BDT (Bangladeshi Taka ৳), and the time period you wish to apply.

Limit Reductions vs. Increases

Reductions to existing limits take effect immediately upon confirmation. If you request an increase to an existing limit, a mandatory 7-day cooling-off period applies before the increase becomes active. This cooling-off period exists specifically to protect players from impulsive decisions made during a gaming session and ensures that any decision to raise a limit is considered and deliberate.

4 Time-Out & Cool-Off Periods

A time-out is a short-term break from gambling that you can activate at any time. When a time-out is in place on your 47bet account, you will be unable to deposit funds, place bets, or access any real-money casino games for the duration of the time-out period. Your account remains open, and you can log in to view your transaction history, but no gambling activity is possible.

Available Time-Out Durations

• 24 Hours: A one-day pause — useful if you feel you have been playing too long in a single day.
• 48 Hours: A two-day cool-off after an intense session or a frustrating run of results.
• 7 Days: A full week's break — recommended if you are feeling stressed about gambling or if it has been affecting your daily routine.
• 30 Days: A month-long pause that gives you space to genuinely assess your relationship with gambling without the pressure of an open account.
• Custom Duration: If none of the above durations suits your needs, contact us and we will set a custom time-out period of your choice.

How to Activate a Time-Out

Email [email protected] with the subject line "Responsible Gaming — Time-Out Request" and specify your desired duration. Our team will activate the time-out on your account within 1 hour of receiving the request during normal operating hours (Bangladesh Standard Time, UTC+6). During a time-out, you will not receive any promotional emails or bonus offers from 47bet.

Time-outs cannot be cancelled before they expire. If you contact us to end a time-out early, we will not action that request. This is a deliberate safeguard designed to make sure the time-out delivers its intended benefit.

5 Self-Exclusion

Self-exclusion is the most comprehensive responsible gaming tool available on 47bet. When you self-exclude, your account is fully suspended for the duration of the exclusion period. Unlike a time-out, self-exclusion is a serious long-term commitment designed for players who feel that their gambling has become, or is at risk of becoming, a genuine problem.

What Self-Exclusion Means

• Your 47bet account is immediately deactivated — you cannot log in, deposit, bet, or play.
• Any pending withdrawal requests are processed and funds returned to your registered payment method (bKash, Nagad, Rocket, or Upay).
• All marketing communications from 47bet cease immediately and permanently for the duration of the exclusion.
• 47bet will make reasonable efforts to ensure that no new account is opened in your name during the exclusion period.
• Any bonus balance is forfeited at the point of self-exclusion.

Self-Exclusion Periods

• 6 Months
• 1 Year
• 2 Years
• 5 Years
• Permanent (Indefinite): This option has no end date. Your account is permanently closed. This is irreversible.

How to Self-Exclude

• 1

  Contact Support

  Email [email protected] with the subject line "Responsible Gaming — Self-Exclusion Request". Include your registered account email address and your desired exclusion period.

• 2

  Identity Confirmation

  We will verify your identity to ensure the request is genuine and to protect your account from third-party misuse.

• 3

  Immediate Suspension

  Your account is suspended within 1 hour of verification. Any available balance is refunded to your withdrawal method within 3–5 business days.

• 4

  Cooling-Off After Exclusion Ends

  When a fixed-term exclusion period expires, you must actively contact us to reactivate your account. It will not reopen automatically. A mandatory 48-hour reflection period applies before reactivation.

6 Recognising Problem Gambling

Problem gambling can develop gradually and is often difficult to recognise from the inside. It does not require daily gambling or large losses — it is defined by the impact gambling has on a person's life, not the frequency or amount. Being aware of the warning signs is the first step toward getting help.

Common Warning Signs

• Spending more money or time gambling than you originally intended.
• Chasing losses — continuing to bet in order to win back money already lost.
• Feeling anxious, irritable, or preoccupied when not gambling.
• Gambling to escape stress, loneliness, boredom, or emotional difficulty.
• Lying to family members, friends, or colleagues about how much you gamble.
• Borrowing money, taking loans, or selling personal items to fund gambling.
• Neglecting work, study, family responsibilities, or personal health because of gambling.
• Repeated unsuccessful attempts to cut down or stop gambling.
• Gambling with money that is needed for essential expenses such as rent, food, or utilities.
• Feeling that you cannot enjoy a cricket match or other sporting event unless you have a bet on it.

If you recognise one or more of these signs in yourself or in someone you care about, it is important to act sooner rather than later. Problem gambling responds well to support and intervention — the earlier it is addressed, the easier it is to bring back under control.

7 Self-Assessment Checklist

The following questions are designed to help you reflect honestly on your gambling habits. There are no right or wrong answers — this is for your own personal awareness only. If you answer "yes" to several of these questions, we encourage you to reach out to our support team or one of the external help resources listed in Section 8.

8 Getting Help & Support

If you believe gambling is causing harm to yourself or someone close to you, please do not hesitate to seek help. Below are the options available through 47bet and through external organisations that specialise in gambling-related support.

Contact 47bet Support Directly

Guidance for Friends and Family

If you are concerned about a friend or family member's gambling behaviour, approaching the subject with empathy and without judgment is the most effective approach. Express your concerns clearly, listen without interrupting, and avoid ultimatums in the first conversation. Encouraging the person to speak to the 47bet support team or to seek professional help is more effective than attempting to control or restrict their gambling directly.

Practical Steps You Can Take Right Now

• Set a deposit limit on your 47bet account to match your actual entertainment budget.
• Activate a 7-day time-out if you have been playing more than usual this week.
• Remove your payment details from saved methods so that deposits require a deliberate extra step.
• Tell a trusted friend or family member about your gambling activity — accountability helps.
• Delete the 47bet app or bookmark from devices that are accessible to children or vulnerable people in your household.
• If you are in a losing streak, stop the session immediately — do not chase losses. Log out, take a walk, and return another day with a fresh perspective and a clear budget.